Your clinic already has an EMR, but it’s less than ideal. Want to know why
Server-based
If your EMR is running on a server, you’re shelling out way more money and time than you should be. Not only do you have to worry about securing your patients’ protected health information (PHI), but you’re also responsible for updating the system to ensure you have the latest compliance features—if your server-based EMR vendor upgrades its technology at all. Who’s got time for that? Toss your server-based EMR in the trash heap and adopt a web-based one instead. You’ll be able to securely access your documentation anywhere you have an Internet connection. And because most web-based EMR vendors store all their data with top-tier security firms, you can be sure your patients’ PHI is safe. As if that weren’t enough, you’ll also gain the benefit of never having to perform a manual upgrade again. Instead, your EMR vendor will automatically update the system for you, so you’ll always have the latest technological advancements and relevant compliance features at your fingertips.
It costs an arm and a leg
Your EMR should increase your cash flow, not deplete it. So if you’re using a system that charges you per per computer or per doctor, where’s your incentive to grow? The more patients you add, the more you’re paying your software vendor. That doesn’t sound right. Good thing there’s another payment model available. Move to an EMR that offers you a monthly, membership-style payment structure so your technology can grow with you, not cap your growth. Plus, look for a solution that doesn’t lock you into long-term contracts or hold your data hostage. That way, you’ll never again feel stuck with an EMR that’s bad for business.
Doesn’t include free training and support
If you’re paying extra for support and training—or worse yet, there’s no one available to answer your calls—your EMR is definitely bad for business. Sure, your system should be intuitive and easy to use, but good training should be a given and support should always be available just in case you need it. The last thing you want is to have an urgent question and either not be able to reach someone or have to shell out your hard-earned dollars just so you can get back to work. Instead, opt for an EMR vendor that prides itself on providing exceptional customer support and training—for free.